Warranty on new items
Most new products listed on the webpage are covered by a manufacturer's warranty. Warranty terms vary between different manufacturers. If your item is faulty within the warranty period Haworth's will either refer you to a local repairer, or ask you to send your item back to the warehouse to have it repaired or replaced at the supplier's discretion.
Warranty on used items
Used items are covered by Haworth's 3 month warranty. This warranty applies only if the item has been used to the manufacturer's standards and does not apply if the item has been mistreated or used incorrectly.