Haworth Guarantee

Get peace of mind with every purchase from Haworths!

30 Day Return Guarantee

30 Day Return Guarantee!!*

When you purchase an item through our website you are entitled to Haworth’s 30 Day Return Guarantee. That means that when you make a purchase through our website you can rest assured that if for some reason the product is not as you expected, you can return it for a store credit to the same value of the purchase price of the item. It’s just one extra way that we like to create peace-of-mind for our customers because we know what it’s like to buy an instrument you haven’t even got the chance to play yet!

* This guarantee does not apply to custom made gear or smaller accessory items. The item must still be in its original packaging as it was sent to the customer. The customer is responsible for getting the product back to Haworth Guitars at their own expense. If the customer is after a refund, a restocking fee of 30% applies.  May not apply to externally financed items (GE, Studio 19 etc). Please contact us for further details.

Price Match Guarantee

Price Match Guarantee!!**

Haworth’s won’t be beaten on price. If you happen to see a lower price on an identical stocked item, Haworth’s will match it. That’s our promise to you!*

**This applies only to NEW items for sale within Australia by an Authorised Retailer of the particular product. The guarantee does not apply to price errors, items that are advertised as limited-quantity, items advertised below cost price, out of stock, open-box, clearance, refurbished/used items, Deal of the Day items. Free shipping does not apply to the item if the competitor's store does not also offer free shipping. Haworth's must have the item in stock.

Free Shipping over $50

Free freight Australia Wide*!

Please note that while Haworth Guitars offers free shipping on most items based in and around major cities, there are certain circumstances where additional fees may apply. These include but are not limited to certain regional or remote areas within Australia where shipping costs may be higher. Additionally, some items may be heavier or require multiple boxes to be shipped safely, which could also result in additional shipping fees. We recommend that you check with us regarding your specific shipping requirements and location needs prior to finalizing your order. We are more than happy to work with you to ensure that you receive the most cost-effective and efficient shipping options possible.

Below exclusion for free shipping.

  • If cubic weight is over 10kg
  • If weight is over 10kg
  • If any dimension exceeds 100cm

International Shipping!

Unfortunately we do not offer International shipping at this time.


Full Warranty Included

Full Warranty Included 

Full manufacturers warranty included on all items purchased.

Free Tech Support

Free Tech Support 

If you’re having trouble using your new product contact us so we can help.

Have a question about the Haworth Guarantee?

Get in touch with us