Service and communication from Haworth guitars was great. The case itself looks the part but on closer inspection falls short of quality considering the price. Issues were the latches are not 100%funtional or practical but I understand they are period correct so that can be overlooked and acceptable same with the amount of padding on the interior of the case. My biggest disappointment was that on the front of the case there are distinct circular tooling marks caused by the equipment/tool used to initiate the ageing which compromises the authenticity of the case.