

Faqs
When are you open over Christmas?
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When are you open over Christmas?
We're only closed Public Holidays (Christmas Day, Boxing Day, New Years Day) and will be open as normal every other day.
Mon Tues Wed & Fri - 9:30am to 5:30pm
Thurs - 9:30am to 7:30pm
Sat - 9:30am to 5pm
Sun - 10am to 2pm
What are the shipping costs?
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What are the shipping costs?
Shipping is FREE to anywhere in Australia (purchases over $100) excluding amplifiers ($30), drums ($40-$60) and digital pianos($60). Shipping is $10 for items under $100. Shipping and insurance outside of Australia is AU$250. We use Australia Post for International orders and it takes around 14 days.
Do you discount for schools/churchs/music teachers?
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Do you discount for schools/churchs/music teachers?
We sure do! If you are involved in a church, are an independent music teacher, or work in an school, Haworths offer you a further 10% off our sale prices.
Make sure you register by clicking the link at the top right, and the discount will be applied when you checkout.
We also offer a 30 day account to schools to keep the accounts department happy!
What's the best price you can do on an item?
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What's the best price you can do on an item?
Haworths will beat any advertised price by 5%. Do some research and come back to us with the stores details and price. Terms apply - see our Haworth Guarantee for further details
I've got a student voucher to use. How does it work?
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I've got a student voucher to use. How does it work?
1. Find the item you would like, making sure it's over $69.
2. Add it to your shopping cart and proceed to payment.
3.Type in your voucher number - easy!
Tell me about GE Creditline?
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Tell me about GE Creditline?
Haworths have just started accepting GE Creditline Interest Free Terms - Available to approved customers. Please Contact Us for further information
When are you open?
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When are you open?
Monday to Friday: 9:30am to 5:30pm Thursday night: 9:30am to 7:30pm Saturday: 9:30am to 5pm Sunday: 10:00am to 2:00pm
What are your contact details?
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Will my order be posted with a Courier or Australia Post?
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Will my order be posted with a Courier or Australia Post?
All small parcel items will be sent by Australia Post, but most heavy and bulky items will be shipped with either Fast Way Couriers or Star Track Express. If you are not going to be home for delivery, please give us a work address as someone will need to sign for all Courier deliveries.
What is your return policy?
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What is your return policy?
If the customer is not satisfied with the item, the customer may send/bring the item back to Haworth's for a full refund of the purchase price within 7 days of receiving the item. Haworth's will also cover the freight charge of sending the item back to the warehouse for musical instruments listed on the webpage with 'free shipping' marked on the sale tag. The 'free-shipping' component of this guarantee applies to customers in Australia only. The 7 day money back guarantee still applies for international customers, however the return delivery cost is at the customer's expense. If the customer wishes to send the item back and make use of the 7 day money back guarantee, they must notify Haworth's before doing so or the guarantee will not apply.
What payment options do you take?
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What payment options do you take?
- Credit card - VISA & Mastercard - Cheque or money orders, made out to 'Haworth Guitars' - Direct deposit - please email for bank details - Lay-bys - 20% deposit and 3 months - Interest Free terms available to in-store customers (conditions apply). - Pay PalWhat currency are your prices listed in?
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What currency are your prices listed in?
All prices are listed in Australian Dollars (AUD). To work out an approximate value in another currency you can use the XE.com Currency Converter. NOTE: The XE.com currency conversion tool will only give a close approximation of the price in another currency. The actual amount charged is determined by the credit card company at the time the transaction is processed using the exchange rate at that time. Exchange rates change from day to day and this tool is only to be used as a guide.Do you hire instruments?
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Do you hire instruments?
We sure do! Instruments are available with affordable monthly payments. - Minimun term is 6 months - Applicant must be 18 years or older - No bond required - Payments are debited monthly from credit card or bank account - Instrument can be purchased at the end of the contract For further info visit the site Musical Products Rental.Do you accept trade-ins?
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Do you accept trade-ins?
We have found it very difficult to do trades over the Internet. We do, however, accept them at our store.Newsletter
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Feedback
Found the audio card I was after at the best price from here... Very very impressed with the speed and ease of ordering. Have bookmarked this site for future purchases now.
Ryan
Resonanz Recordings, QLD
Just wanted to take a moment to thank you for the effort you went to in getting the Marshall to me the way I asked... I absolutely love the amp, it.s a killer!
Tony
Vic
Over the years I have frequented your store I have always been impressed with the service, knowledge &, friendliness of your staff which has always been impeccable.
Jamie
Bathurst, NSW
All prices are listed in Australian Dollars (AUD) and include GST.
International: +61 2 42560088
Albion Park Rail NSW 2527











