Haworth Guitars

Small Business of the Year
2006 Illawarra Business Awards

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Frequently Asked Questions

  • What is your return policy?
  • Do you accept trade-ins?
  • How safe are my credit card details when purchasing over the Internet?
  • What are the shipping costs?
  • What currency are your prices listed in?
  • What currency do you charge my credit card?
  • What payment options do you take?
  • What are your contact details?
  • When are you open?

    What is your return policy?

    If for any reason you are not happy with the purchase, please return it for exchange or refund. Please see the famous 100% Money Back Guarantee for further info.

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    Do you accept trade-ins?

    We have found it very difficult to do trades over the Internet. We do, however, accept them at our store on both new and used equipment.

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    How safe are my credit card details when purchasing over the Internet?

    Our online order processing uses SSL 128 bit (Secure Sockets Layer) Encryption and the Verisign payment gateway.
    We also accept other forms of payment such as cheques or direct deposit

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    What are the shipping costs?

    Shipping is FREE to anywhere in Australia, excluding amplifiers in which the price is negotiated.

    Shipping and insurance outside of Australia is AU$250. We use Air Mail and it takes around 10 days.

    We can use UPS or a courier if the customer has a preference.

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    What currency are your prices listed in?

    All prices are listed in Australian Dollars (AUD). To work out an approximate value in another currency you can use the XE.com Currency Converter.

    NOTE: The XE.com currency conversion tool will only give a close approximation of the price in another currency. The actual amount charged is determined by the credit card company at the time the transaction is processed using the exchange rate at that time. Exchange rates change from day to day and this tool is only to be used as a guide.

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    What currency do you charge my credit card?

    We charge your card in Australian Dollars (AUD) and it is converted by your credit card company back to your currency at the time of processing.

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    What payment options do you take?

    • Credit card - VISA, Mastercard and Bankcard
    • Cheque or money orders, made out to 'Haworth Guitars'
    • Direct deposit - please email for bank details
    • Lay-bys - 10% deposit and 6 months
    • 6 months Interest Free terms available to in-store customers (conditions apply).
    • Pay Pal

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    What are your contact details?

    Phone: 1300 55 8144 (Australia Wide - local call cost)
    Phone: +61 (2) 42378144 (international)
    Fax: +61 (2) 42376008
    Email: haworthguitars@haworthguitars.com.au

    Haworth Guitars
    Shop 9 Johnson Street,
    Kiama Downs 2533 NSW AUSTRALIA

    Map:
    Google Map Here

    Haworth's - Shellharbour Music
    Shop 3, 2-4 Beverley Ave,
    Warilla 2528
    NSW AUSTRALIA

    Map:
    Haworth's - Shellharbour Music Map

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    When are you open?

    Kiama Store
    Monday to Friday: 9:30am to 5:30pm
    Saturday: 9:30am to 5pm

    Warilla Store
    Monday to Friday: 9:30am to 5:30pm
    Saturday: 9:30am to 1pm

    Closed on Sundays and Public Holidays

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    Special Offers
    [Details] Free Shipping to anywhere in Australia on all guitars and accessories (excluding amplifiers). COD attracts an extra charge of $10.

    [Details] Get a free setup and service with every guitar purchase. All guitars purchased from Haworth Guitars come professionally setup by Master Luthier Phil Haworth.

    [Details] Save a massive 30% off our Paul Stanley Wasburn guitars in stock. We are selling the PS9B Acoustic for $314 (reduced from $449 retail) and the PS80 for $524 (reduced from $749




    Contact Us | FAQ | Testimonials | Money Back Guarantee | Shop Tour | Auctions | Repair Services | Links | Privacy Statement

    Phone 1300 55 8144 (Australia Wide - local call cost) International +61 (2) 42378144
    Shop 9 Johnson St Kiama NSW Australia 2533.

    Much time and care is taken to ensure all information presented here is up to date and correct. Haworth Guitars does not accept liability for incorrect spelling, printing errors (including prices), incorrect manufacturer's specifications or changes, or grammatical inaccuracies in any product included in the Haworth Guitars catalog or Website. Prices subject to change without notice.

    All prices are listed in Australian Dollars (AUD) and include GST.

    This website www.haworthguitars.com.au is Copyright © 2006 Haworth Guitars. All Rights reserved