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Frequently Asked Questions

  • What is your return policy?
  • Do you accept trade-ins?
  • How safe are my credit card details when purchasing over the Internet?
  • What are the shipping costs?
  • What currency are your prices listed in?
  • What currency do you charge my credit card?
  • What payment options do you take?
  • What are your contact details?
  • When are you open?

    What is your return policy?

    If for any reason you are not happy with the purchase, please return it for exchange or refund. Please see the famous 100% Money Back Guarantee for further info.

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    Do you accept trade-ins?

    We have found it very difficult to do trades over the Internet. We do, however, accept them at our store on both new and used equipment.

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    How safe are my credit card details when purchasing over the Internet?

    Our online order processing uses SSL 128 bit (Secure Sockets Layer) Encryption and the Verisign payment gateway.
    We also accept other forms of payment such as cheques or direct deposit

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    What are the shipping costs?

    Shipping is FREE to anywhere in Australia, excluding amplifiers in which the price is negotiated.

    Shipping and insurance outside of Australia is AU$250. We use Air Mail and it takes around 10 days.

    We can use UPS or a courier if the customer has a preference.

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    What currency are your prices listed in?

    All prices are listed in Australian Dollars (AUD). To work out an approximate value in another currency you can use the XE.com Currency Converter.

    NOTE: The XE.com currency conversion tool will only give a close approximation of the price in another currency. The actual amount charged is determined by the credit card company at the time the transaction is processed using the exchange rate at that time. Exchange rates change from day to day and this tool is only to be used as a guide.

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    What currency do you charge my credit card?

    We charge your card in Australian Dollars (AUD) and it is converted by your credit card company back to your currency at the time of processing.

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    What payment options do you take?

    • Credit card - VISA, Mastercard and Bankcard
    • Cheque or money orders, made out to 'Haworth Guitars'
    • Direct deposit - please email for bank details
    • Lay-bys - 10% deposit and 6 months
    • 6 months Interest Free terms available to in-store customers (conditions apply).
    • Pay Pal

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    What are your contact details?

    Phone: (02) 4256 0088
    Phone: +61 (2) 4256 0088 (international)
    Email: haworthguitars@haworthguitars.com.au

    Haworth Guitars
    Shop 2/22 Durgadin Drive,
    Albion Park Rail NSW 2527

    Map:

    View Larger Map

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    When are you open?

    Monday to Friday: 9:30am to 5:30pm
    Saturday: 9:30am to 5pm
    Sunday: 9:30am to 1:30pm

    Now open late Thursday night untill 7:30pm

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    Get a free setup and service with every guitar purchase. All guitars purchased from Haworth Guitars come professionally setup by Master Luthier Phil Haworth.




    Drummers!

    We now have good stock of all Drum Kits, Hardware and Accessories: Pearl, Sonor, Ddrum, Yamaha, Roland, Zildjian, Paiste, Sabian, Gibraltar, Remo, Evans, Toca, Vic Firth and more!!

    Call Us or Drop into the new store



    Maton Custom Shop Acoustic Model - Outback Station
    $7,299.00
    No Longer Available

    Maton Custom Shop Acoustic Model - Sands of Time
    $7,299.00

    D'Addario EXL170-5
    $55.24
    No Longer Available


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    Phone:(02) 4256 0088 International: +61 (2) 4256 0088
    Shop 2/22 Durgadin Drive, Albion Park Rail NSW Australia 2527

    Much time and care is taken to ensure all information presented here is up to date and correct. Haworth Guitars does not accept liability for incorrect spelling, printing errors (including prices), incorrect manufacturer's specifications or changes, or grammatical inaccuracies in any product included in the Haworth Guitars catalog or Website. Prices subject to change without notice.

    All prices are listed in Australian Dollars (AUD) and include GST.

    This website www.haworthguitars.com.au is Copyright © 2004-2010, Haworth Guitars. All Rights reserved